Customer Support

We serve Jhelum City — including Machine Mohalla, Islampura, Bilal Town, Iqbal Town, Fazalabad, the Dhoke areas, Citi Housing and Jhelum Cantt — as well as Dina, Chak Akka, Burha jungle, Dhoke Awan and villages such as Bagga, Saeela, Gharmala, Nougran, Singhoi, Toor and Jango. Use the coverage checker or WhatsApp us your street and we confirm within 24 hours.

Yes. Installation is free on every home package. Our technicians run fiber to your home, install the fiber router and test your speed before they leave.

DSL uses old copper phone lines and 4G shares wireless capacity with everyone nearby, so speeds drop in the evening and with distance. Fiber carries light on glass all the way to your home, so speeds stay steady day and night and upload speed is much stronger.

Yes. All home packages come with unlimited data. There are no hidden data caps.

Essential (10 Mbps) suits 1–3 people browsing, studying and streaming. Popular (20 Mbps) handles a family streaming, gaming and on video calls at the same time. Premium (30 Mbps) is for large families, home offices and freelancers who upload large files.

Keep a small UPS for your fiber router (ONT) and Wi-Fi router so your connection stays up during power cuts. Our team can advise on a suitable UPS.

Pay by HBL bank transfer, JazzCash or Easypaisa, or in cash at our office on Major Akram Shaheed Road, Jhelum. After paying online, tap “I’ve paid” on our Pay Bill page and send the screenshot on WhatsApp. Prices include tax — you pay exactly your package price.

Yes. We provide dedicated internet (CIR) with guaranteed bandwidth, point-to-point fiber links between branches, and CCTV and solar solutions for businesses in Jhelum and Dina. Request a business quote and our team will visit your site.